<#import "/templates/guide.adoc" as tmpl>
<#import "/templates/kc.adoc" as kc>
<#import "/templates/options.adoc" as opts>
<#import "/templates/links.adoc" as links>
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<@tmpl.guide title="Root cause analysis with tracing"
summary="Record information during the request lifecycle with OpenTelemetry tracing to identify root cases for latencies and errors in {project_name} and connected systems."
includedOptions="tracing-* log-*-include-trace">

This {section} explains how you can enable and configure distributed tracing in {project_name} by utilizing https://opentelemetry.io/[OpenTelemetry] (OTel).
Tracing allows for detailed monitoring of each request's lifecycle, which helps quickly identify and diagnose issues, leading to more efficient debugging and maintenance.

It provides valuable insights into performance bottlenecks and can help optimize the system's overall efficiency and across system boundaries.
{project_name} uses a supported https://quarkus.io/guides/opentelemetry-tracing[Quarkus OTel extension] that provides smooth integration and exposure of application traces.

== Enable tracing

It is possible to enable exposing traces using the build time option `tracing-enabled` as follows:

<@kc.start parameters="--tracing-enabled=true"/>

By default, the trace exporters send out data in batches, using the `gRPC` protocol and endpoint `+http://localhost:4317+`.

The default service name is `keycloak`, specified via the `tracing-service-name` property, which takes precedence over `service.name` defined in the `tracing-resource-attributes` property.

For more information about resource attributes that can be provided via the `tracing-resource-attributes` property, see the https://quarkus.io/guides/opentelemetry#resource[Quarkus OpenTelemetry Resource] guide.

WARNING: Properties `tracing-service-name` and `tracing-resource-attributes` are *deprecated*, and you should use the `telemetry-service-name` and `telemetry-resource-attributes`, respectively.

NOTE: Tracing can be enabled only when the `opentelemetry` feature is *enabled* (by default).

For more tracing settings, see all possible configurations below.

== Development setup

In order to see the captured {project_name} traces, the basic setup with leveraging the https://www.jaegertracing.io/[Jaeger] tracing platform might be used.
For development purposes, the Jaeger-all-in-one can be used to see traces as easily as possible.

NOTE: Jaeger-all-in-one includes the Jaeger agent, an OTel collector, and the query service/UI.
You do not need to install a separate collector, as you can directly send the trace data to Jaeger.

[source, bash]
----
podman|docker run --name jaeger \
-p 16686:16686 \
-p 4317:4317 \
-p 4318:4318 \
jaegertracing/all-in-one
----

=== Exposed ports

`16686`:: Jaeger UI
`4317`:: OpenTelemetry Protocol gRPC receiver (default)
`4318`:: OpenTelemetry Protocol HTTP receiver

You can visit the Jaeger UI on `+http://localhost:16686/+` to see the tracing information.
The Jaeger UI might look like this with an arbitrary {project_name} trace:

image::jaeger-tracing.png[Jaeger UI]

== Information in traces

=== Spans

{project_name} creates spans for the following activities:

* Incoming HTTP requests
* Outgoing Database including acquiring a database connections
* Outgoing LDAP requests including connecting to the LDAP server
* Outgoing HTTP requests including IdP brokerage

=== Tags

{project_name} adds tags to traces depending on the type of the request. All tags are prefixed with `kc.`.

Example tags are:

`kc.clientId`:: Client ID

`kc.realmName`:: Realm name

`kc.sessionId`:: User session ID

`kc.token.id`:: `id` as mentioned in the token

`kc.token.issuer`:: `issuer` as mentioned in the token

`kc.token.sid`:: `sid` as mentioned in the token

`kc.authenticationSessionId`:: Authentication session ID

`kc.authenticationTabId`:: Authentication Tab ID

=== Logs

If a trace is being sampled, it will contain any user events created during the request.
This includes, for example, `LOGIN`, `LOGOUT` or `REFRESH_TOKEN` events with all details and IDs found in user events.

LDAP communication errors are shown as log entries in recorded traces as well with a stack trace and details of the failed operation.

== Trace IDs in logs

When tracing is enabled, the trace IDs are included in the log messages of all enabled log handlers (see more in <@links.server id="logging"/>).
It can be useful for associating log events to request execution, which might provide better traceability and debugging.
All log lines originating from the same request will have the same `traceId` in the log.

The log message also contains a `sampled` flag, which relates to the sampling described below and indicates whether the span was sampled - sent to the collector.

The format of the log records may start as follows:

[source, bash]
----
2024-08-05 15:27:07,144 traceId=b636ac4c665ceb901f7fdc3fc7e80154, parentId=d59cea113d0c2549, spanId=d59cea113d0c2549, sampled=true WARN  [org.keycloak.events] ...
----

=== Hide trace IDs in logs

You can hide trace IDs in specific log handlers by specifying their associated {project_name} option `log-<handler-name>-include-trace`, where `<handler-name>` is the name of the log handler.
For instance, to disable trace info in the `console` log, you can turn it off as follows:

<@kc.start parameters="--tracing-enabled=true --log=console --log-console-include-trace=false"/>

NOTE: When you explicitly override the log format for the particular log handlers, the `*-include-trace` options do not have any effect, and no tracing is included.

[[sampling]]
== Sampling

The sampler decides whether a trace should be discarded or forwarded, effectively reducing overhead by limiting the number of collected traces sent to the collector.
It helps manage resource consumption, which leads to avoiding the huge storage costs of tracing every single request and potential performance penalty.

WARNING: For a production-ready environment, sampling should be properly set to minimize infrastructure costs.

{project_name} supports several built-in OpenTelemetry samplers, such as:

<@opts.expectedValues option="tracing-sampler-type"/>

The used sampler can be changed via the `tracing-sampler-type` property.

=== Default sampler
The default sampler for {project_name} is `traceidratio`, which controls the rate of trace sampling based on a specified ratio configurable via the `tracing-sampler-ratio` property.

==== Trace ratio
The default trace ratio is `1.0`, which means all traces are sampled - sent to the collector.
The ratio is a floating number in the range `[0,1]`.
For instance, when the ratio is `0.1`, only 10% of the traces are sampled.

WARNING: For a production-ready environment, the trace ratio should be a smaller number to prevent the massive cost of trace store infrastructure and avoid performance overhead.

TIP: The ratio can be set to `0.0` to disable sampling entirely _at runtime_.

==== Rationale

The sampler makes its own sampling decisions based on the current ratio of sampled spans, regardless of the decision made on the parent span,
as with using the `parentbased_traceidratio` sampler.

The `parentbased_traceidratio` sampler could be the preferred default type as it ensures the sampling consistency between parent and child spans.
Specifically, if a parent span is sampled, all its child spans will be sampled as well - the same sampling decision for all.
It helps to keep all spans together and prevents storing incomplete traces.

However, it might introduce certain security risks leading to DoS attacks.
External callers can manipulate trace headers, parent spans can be injected, and the trace store can be overwhelmed.
Proper HTTP headers (especially `tracestate`) filtering and adequate measures of caller trust would need to be assessed.

For more information, see the https://www.w3.org/TR/trace-context/#security-considerations[W3C Trace context] document.

== Tracing in Kubernetes environment
When the tracing is enabled when using the {project_name} Operator, certain information about the deployment is propagated to the underlying containers.

=== Configuration via Keycloak CR

You can change tracing configuration via Keycloak CR. For more information, see the <@links.operator id="advanced-configuration" anchor="_tracing_opentelemetry" />.

=== Filter traces based on Kubernetes attributes
You can filter out the required traces in your tracing backend based on their tags:

* `service.name` - {project_name} deployment name
* `k8s.namespace.name` - Namespace
* `host.name` - Pod name

{project_name} Operator automatically sets the `KC_TRACING_SERVICE_NAME` and `KC_TRACING_RESOURCE_ATTRIBUTES` environment variables for each {project_name} container included in pods it manages.

NOTE: The `KC_TRACING_RESOURCE_ATTRIBUTES` variable always contains (if not overridden) the `k8s.namespace.name` attribute representing the current namespace.

== Including trace information in Freemarker templates

When tracing is enabled, you can include the trace ID in the Freemarker templates of the login theme by using the `traceId` variable.

By default, the base login theme includes the trace ID in the `error.ftl` template.
With the trace ID included in the error page, users can report it when they encounter an error, which can help you quickly identify and investigate additional recorded information for that operation.

You will then find the trace ID in all logged messages for this request, and in your tracing system if this trace was sampled.

</@tmpl.guide>
